(a)-(c) LaCrosse, Inc., sales manager Josh Brown has been receiving calls from c

Question

(a)-(c)

LaCrosse, Inc., sales manager Josh Brown has been receiving calls from customers complaining about the length of time it takes to receive an order. To help him understand the issue, he gathered the following information from DanGold Enterprises’ most recent order.
Days Required Process customer order 0.1 Wait for direct materials to arrive 4.0 Fabrication of parts 5.0 Move order to assembly department 0.6 Wait for machine time 6.5 Assembly of parts 4.0 Move order to finishing department 0.3 Wait for machine time 3.0 Finishing of units 6.0 Move to packing department 0.9 Packing 1.7 Move to shipping department 0.3 Load delivery truck 0.7 Drive to customer 1.0 Unload delivery truck 0.7 Return to plant 2.0

Explanation / Answer

A./

B./

C./

DAYS PROCESS CUSTOMER ORDER 0.1 WAIT FOR DIRECT MATERIAL TO ARRIVE 4.0 FABRICATION OF PARTS 5.0 MOVE ORDERS TO ASSEMBLY DEPT. 0.6 WAIT FOR MACHINE TIME 6.5 ASSEMBLY OF PARTS 0.4 MOVE ORDER TO FINISHING DEPT 0.3 WAIT FOR MACHINE TIME 3.0 FINISHING OF UNITS 6.0 MOVE TO PACKING DEPT 0.9 LOAD DELIVERY TRUCK 0.7 DRIVE TO CUSTOMER 1.0 UNLOAD DELIVERY TRUCK 0.7 DELIVERY CYCLE TIME 29.2

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