Write a 700- to 1,050-word response to the questions provided at the end of each

Question

Write a 700- to 1,050-word response to the questions provided at the end of each scenario. Using the scenarios, identify a problem-solve model that could be used in the situation and leadership qualities that may be involved. Describe a process that the leader may need to use to promote change within this organization after a situation like this has occurred. Determine what is the most appropriate conflict-handling style(s).

Scenario Four

The medical school in an academic health center recently implemented a problem-based curriculum, dramatically reducing the number of lectures given and substituting small-group learning that focuses on actual patient cases. Both clinical and basic science faculty are feelingstretched in their new roles. In the past, dental students took the basic course in microanatomy with medical students. The core lectures are still given but at different times that do not match with the dental-curriculum schedule. The anatomists insist that they don’t have time to teach another course specifically for dental students. The dean has informed the chair of the Department of Anatomy and Cell Biology that some educational revenues will be redirected to the dental school if the faculty do not meet this need.

How should the dean handle this conflict with the chair of the Department of Anatomy and Cell Biology?

Explanation / Answer

The first conflict demands a win-win for mutual gain dispute that can be adapted from the Integrative Model which essentially proposes that conflict resolution can be achieved through collaborative versus confrontational approach.

The first thing that must be done is to create an environment that promotes equality, corporation and communication as well as information sharing which was the main problem associated to this scenario. The conflict that happened in scenario number one was the lack of communication between the internist and the x-ray specialist.

In needs to be stated that the information was always there and the equipment to take the studies was available as well as the results. However the x-ray specialist failed in the prompt delivery of the results which would radically transform the current diagnosis allowing the internist to change the medical intervention in order to improve the prognosis of the patient. As it can be seen, the conflict resolution strategy is to integrate the interest of both specialists in order to benefit the patient.

Therefore, an agreement must be reached in which both physicians established the mechanic by which the distribution of information will take place, each one of them assuming different responsibilities that will result in a better performance that the won’t need any further confrontation. In the case of scenario number four, the most recommended way to achieve successful negotiation is through the Interactive Model, which essentially proposes the inclusion of a third party consultation or an informal mediation.

In this case, both the faculty that is interested in theoretical education would negotiate through the third-party the approach that would be needed in order to also include the practical education sessions that were necessary to reduce the need of the budget that was limited of the time. What the third-party would promote is the definition of the importance of both sides of the conflict and achieve a solution that will satisfy both parties.

In this sense, the third part needs to be integrated by representatives of both sides, and is human resources must be highly qualified both theoretically and clinically in order to have the wisdom and the experience that is necessary to make a decision in relation to what specific units of education are critical for the formation of the new generations of physicians that evidently need to integrate both forms of education but without jeopardizing the available budget. In this sense, the third-party would provide a framework of reference that takes into consideration the most important education elements that the students have to obtain from the essential curriculum of the academic program.

Reference

Borkowski, N. (2011). Organizational Behavior In Health Care. Jones and Bartlett Publishers.

Boston.

Related Questions

Navigate

• Browse (All)
• Browse W
• Subjects

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.