A customer comes in to make a deposit. When you enter the account number written

ID: 2756533 • Letter: A

Question

A customer comes in to make a deposit. When you enter the account number written on the deposit slip, you discover that it is invalid. You would

(a) explain that you cannot complete the transaction because the number is invalid

(b) look up the correct account number and make the deposit

(c) explain to the customer that the acocunt number was wrong and ask if you may put in the correct number on the deposit slip for her

(d) hand the slip back to the customer, explain that the number is invalid, and ask that she check and verify the number

A customer comes in to make a deposit. When you enter the account number written on the deposit slip, you discover that it is invalid. You would

(d) hand the slip back to the customer, explain that the number is invalid, and ask that she check and verify the number

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