siness/AB203/AB203-1404C/203 u8rubric.pdf Directions: You are the Training Manag

Question

siness/AB203/AB203-1404C/203 u8rubric.pdf Directions: You are the Training Manager for SunTrust. The Director of HR has some specific inquiries about the new programs and the future of the training programs. Address the following four items of from the Director in a 500-word business concern 1. Define "needs assessment. Identify the three questions that SunTrust would need to answer to assess their needs in the broad areas of organization, person, and tasks. Unit 8 [203: Human Resource Management] 2. List an appropriate traditional training method that could be used to foster ethical behavior at SunTrust. 3. List two appropriate ways that SunTrust could measure the success of its training program.

Explanation / Answer

1.) Sorry, this part of the memo is not there in picture you shared.

2.) To foster ethical behaviour at sun trust, the most appropriate approach is the three-guiding principles :

Operating as a single team.

Putting clients first.

Focusing on profitable growth.

3.) The two appropriate ways for sun trust to measure the success of its training program are :

(1) Development of managers' leadership skill -

First line managers recieves training on how to coach and lead others. Middle managers works with mentors on their leadership skills. Upper level managers use assessements by peers, subordinates, and others to identify areas fir growth and, with coaching, develop leadership skills taught during three-week training program.

(2) Sun trust selects its top 3500 managers to recieve training in employee engagement.

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