Compare and contrast the three Sample Mission Statements below. Evaluate them fo
ID: 325195 • Letter: C
Question
Compare and contrast the three Sample Mission Statements below. Evaluate them for overall effectiveness addressing what is strong, weak, effective, or ineffective and state your reasons.
Sample 1: Human Resources Mission Statement Our mission is to treat each person as a valued customer while contributing positively to the bottom line of [Company Name] through comprehensive programming that displays a thorough understanding of all aspects of the human resources profession, including proactive involvement in areas of legal compliance and service that displays an enthusiastic interest in the lives of others. We will continually develop our own repertoire of skills and maintain a balance between our personal and professional lives.
Sample 2: Human Resources Mission Statement The mission of [Company Name] is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. To Our Employees We are committed to provide our employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of [the company]. Above all, employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every [company] customer.
Sample 3: Human Resources Mission Statement It is the mission of the human resources department to provide the following quality services to the employees of [Company Name]:
? recruitment of qualified individuals;
? retention of valuable employees;
? training, development, and education to promote individual success and increase overall value to the organization;
? a safe and healthful working environment;
? inspiration and encouragement for a high level of employee morale through recognition, effective communication, and constant feedback; and
? resources for administering benefits, policies, and procedures.
These services are achieved through a teamwork philosophy that is inspired through effective organizational skills, proactive efforts, and maintaining a balance between professionalism and the ability to have fun!
Explanation / Answer
Mission statement : A mission statement articulates the purpose of a company. It indicates why does a company exist and describes three things - "What, How, Why, Who".
"What does a company do, how does it do what it does, why does it do and who does it benefit"
Sample statement 1:
This statement does not describe what does the company do and its purpose. It only tells how it does. In the other words, the main purpose of the existance of the organization is not known, and also, what does the company sell is precisely not known.
This statement is strong in terms of telling how effective it is in maintaining a balance between the professional and personal lives.
Mission statement-1 is an ineffective statement which is not clear or consice, and does not articulate the purpose of why the company exist. What product or service the company sells, why does it sell, and what difference does it make to the company. This is an example of poorly written statement which does not have the sole purpose of company's existence.
Sample statement -2
This statement does not describe the company's purpose of its existence. It only manages to tell to whom does it do and how does it do. It lacks the basic concept of what does it do - does it sell a product or a service.
This statement is strong in terms of telling the world that it cares for its employees and its commitment in providing and creating a better environment and place for its employees to work.
Mission statement-2 is a weak statement which fails to tell what does it do. It is effective in terms of describing its efforts to keep its employees happy so that its employees can make their customers happy.
Sample Statement 3:
This statement fails to deliver the sole purpose of the company. This is an ineffective statement which gives vision of the company instead of the mission. The statement just tells why does it do what it does and there is no note on who is benefitted - the company, or employees or the customers.
This is an ineffective statement which just gives what does it want to do in the future, and the company's vision.
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