Read the Case Analysis on Page 274. Book: Effective Training Systems, Strategies

Question

Read the Case Analysis on Page 274. Book: Effective Training Systems, Strategies and Practices

Identify at least three key components that would provide a business solution for STI that address all of the challenges they face. Indicate any assumptions you are making that are not directly addressed by the case.

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CASE ANALYSIS STI has several challenges to overcome to tasks include Science and Technology, Inc. (STI) is a high-tech consult- ing firm. The core business is helping firms and individ- fulfill the government grant and successfully ual scientists transfer basic scientific discoveries into move its core business forward. Your practical applications. Their 40 consultants provide con- the following sulting and training services for developing strategies and implementation processes for the commercializa- tion of new technologies. These employees are grouped into teams that operate from offices in different cities, from coast to coast. These teams are frequently on the road, and individual employees often work from home. . Provide basic technology commercializati training to the 150 small-business owners and ensure that they have learned the material Provide customized consulting to each of the 150 small-business owners. Develop a method for small-business owners to be able to get the appropriate consultation and be able to document that the consultation was provided In addition to its work with private companies and individual scientists, STI recently was awarded a grant by the government to provide training to 150 small-business owners awarded governmental grants to pursue the development of businesses based on new technology. Each of these business owners has a different set of circumstances that must be addressed in making the business a success. Also, there are widely differing types of technology that need to be commercialized. The basic training has already been developed by STI, but the consulting will require the expertise of different STI consultants on the basis of the small-business owners' needs and situations. re the learn- ing provided by each of the STI consultan and make that available to all STI consultants This would allow STI to develop their consul tants' knowledge base e Ensure whatever is developed is as cost-effec- tive as possible, because government grants leave little room for profit

Explanation / Answer

1. Make use of technology to develop document management system, with access to all the concerned team members. Rights should be given to all the members to add the information in the documents and it should have no location barrier to access it.

2. Buy access of some of the reports forum related to the concerned industry that will give better insights about the trends in the industry, and hence will guide in decision making process.

3. Inculcate the practice of common meetings and reviews, and this should be face to face. Give independency to employees to take the decision.

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