Suppose that you are in a fashion shop and that you have just found a clothing i

Question

Suppose that you are in a fashion shop and that you have just found a clothing item that you like. You go to the counter to pay for the item. At the counter you find a shop assistant who is talking to a friend on her mobile phone. You have to wait. You wait for a couple of minutes, but the shop assistant is in no hurry to finish the call. This event may make you angry. Waiting for service is a common cause of anger: the longer the delay, the angrier customers tend to be. As a researcher, you need answer the following question given below. Q. An open-ended question would be an appropriate Answer question to this study.

Explanation / Answer

based on the question ,

The participants income level informstion is not necessary for the study. We must focus on the number of customers that arrive in the fashion shop

We must focus on questions like

Total number of assistants in the shop

Ratio of shop assistants to customers or in other words how many assistants do we have per 10 customers or so

Time spent by the customers

Thier satisfaction level

Thier selection time of the apparels

Time in the billing counter

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