Signature Assignment # 4: Case Study Essay Hi-Pro Performance Fly Rods A Global

Question

Signature Assignment # 4: Case Study Essay
Hi-Pro Performance Fly Rods
A Global Issue of Control

Case Context:
As a monitoring and control consultant and specialist, you have been asked to help
analyze a company’s performance in three different areas. The company, Hi-Pro
Performance Fly Rods produces high-end fishing rods for discriminating customers.
These fishing rods are manufactured and sold in three primary markets: The United
States, Argentina, and New Zealand.
In the US market, at month 18 the manufacturing process is producing at 126% of the
acceptable upper limit of performance. In Argentina, at month 18 the manufacturing
process is producing at 33% of the acceptable lower limit of performance. In New
Zealand, at month 18 the manufacturing process is producing at 110% of the acceptable
lower limit.
As the monitoring and control consultant and specialist to this company, you are to
analyze what needs to be changed in each of the three manufacturing process
scenarios. You must make specific recommendations to the executive team that will
respond to each of the three trends or variance levels at each manufacturing center
location.

(This is the full text context)

Explanation / Answer

A project, when defined, is given a process specification- a lower specification limit (LSL) and a higher specification limit (USL). The project is said to be in good state when it lies within the LSL and USL.

Project spread is the range between the highest and the lowest value attained by it. The project spread and the project specification must coincide for a project to have a good performance.

We need to check the project mean and see if it’s closer to USL. Then we should calculate the capability index and the variability index. If capability index is close to 1, the project is performing well. If the variability index is quite high, then the project needs to be controlled.

1.In the US market, at month 18 the manufacturing process is producing at 126% of the acceptable upper limit of performance.

In this case, the variability index is quite high, which highlights that the project has bad performance. Hence measures must be taken to control the performance variation.

2. In Argentina, at month 18 the manufacturing process is producing at 33% of the acceptable lower limit of performance.

In this case, the variation seems low as the performance mean lies quite near the LSL. This can be an acceptable range for some projects.

3.In the New Zealand market, at month 18 the manufacturing process is producing at 110% of the acceptable upper limit of performance.

In this case, the variation index is quite high. This range is unacceptable. The management must check the production rate and improve the quality of production.

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