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This is a case from Supervision Today 7th edition. It needs a brief paragraph of

ID: 334085 • Letter: T

Question

This is a case from Supervision Today 7th edition. It needs a brief paragraph of premise and then the answered questions. Thanks.

333 Chapter 12 Performance Appraisal of telling him he was not adequately evaluating his 2. What are some of the benefits Bi ersonnel. He didn't want a repeat performance of thatees get from their performance incident this year. l Martin's l employ reviews? What are some drawbacks? 3. What could Bill do to improve the performance eval 4. What are the legal issues Martin and other super- RESPONDING TO THE CASE uation process in his store? 1. Why do you think Bill Mactin is so concerned about his meeting with his area manager? Should he change the rating methods he uses to evaiuate his employees? Why or why not? visors need to consider in conducting performance appraisals? Develop a list of guidelines Bill could follow to avoid legal problems.

Explanation / Answer

Performance evaluation is a process by which employees are assessed based on their performance and adhering to company policies and organizations need to be quite effective while conducting performance appraisal so that they are motivated and encouraged for better performance in the future and is there is any improvement they need to do even that is also pointed out.

1. Bill Martin is so much concerned about the meeting with his area managers because he had a difficult year that just went by while evaluating the employees and their performance and his rating technique was also criticized by Leslie who is the boss of Bill and hence he does not wants to have the same result tis year hence he considers this meting important. I think that the rating methodologies Bill uses needs to be changes because as a supervisor evaluating and assessing employee based on their performance is also a critical aspect of the roles and responsibilities of Bill and there fore he needs to be better in his way of evaluating employees.

2. The benefit that the employees receive from the performance review of Bill is that most of them get good ratings because Bill feels it is difficult to segregate employees as he feels that they all are putting in hard work and should be rewarded the same bonus and hence that is only possible if they get good ratings. The drawback in this case is that the employees are not aware of their actual status of how they work and what actually is their performance level because Bill is a bit incapable of performing an effective appraisal.

3. There are various things that Bill can do, firstly, he can take the help of another supervisor and know how to differentiate between employees based on their performance and what are the parameters that should be focused on. Secondly, he can review the process he is using and think of a process which he feels will give better results. Thirdly, he needs to know the strength and weakness of all the employees he is supervising which will make him understand the aspects on which the ratings may vary.

4. The primary legal issue that Bill and other supervisors should consider while conducting performance evaluation is that they should not discriminate employees based on gender, race, color, religion, ethnicity, age, national origin, etc. If any employee feels that they have been discriminates based on any of the following conditions then it will be difficult for the supervisor to handle such an issue as it may lead to violation of the Title VII of the civil rights act.

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