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Located alongside a cobblestoned street in Old Town, OTP specializes in the proc

ID: 335719 • Letter: L

Question

Located alongside a cobblestoned street in Old Town, OTP specializes in the processing of the traditional 35mm negative film, a once dominant photographic medium now in decline due to the popularity of digital photography.  OTP offers three packages to their customers.  With the standard package, the customer gets a set of 6”x4” prints for $19.99.  The deluxe package adds to the standard package a CD-ROM of high-resolution scans of the pictures for $29.99.  Finally, the $39.99 pro package is similar to the deluxe package in that it comes with a CD-ROM, although the customer gets a contact print rather than a set of prints.  (A contact print is an 8”x10” sheet of photographic paper that has all pictures on the roll of film printed next to each other at reduced dimensions and is used as an index.)  The workflow for OTP is shown below (s=standard, d=deluxe, p=pro):   
OTP is operated by one person at every station.  (Show all your work for the following 3 questions)   


On average, OTP receives 13 jobs per hour consisted of 44% standard, 37% deluxe and 19% pro.  Which of the following statement best describes OTP’s process?

a. The process is demand-constrained

b. The process is capacity-constrained and “process film” is the bottleneck

c. The process is capacity-constrained and “scan film” is the bottleneck

d. The process is capacity-constrained and “make 6”x4” prints” is the bottleneck

e. The process is capacity-constrained and “make contact print” is the bottleneck  


What is the implied utilization at “Scan Film”

a. less than 50%

b. 50% to 60%

c. 60% to 70%

d. 80% to 90%

e. 90% to 100%

f. more than 100%

Fixing the relative proportions of job types (i.e., at  44% standard, 37% deluxe and 19% pro), what is the largest number of jobs per hour that OTP can handle?  Circle the answer closest to the correct answer.  

a. 10

b. 12

c. 15

d. 16

e. 18

f. 21   

Make x Prints 4 min/unit Process Film Scan Film d ? d- Make Contact Print 2 min unit 5 minfunit 10 min/unit

Explanation / Answer

On average, OTP receives 13 jobs per hour consisted of 44% standard, 37% deluxe and 19% pro.  Which of the following statement best describes OTP’s process?

Answer-a. The process is demand-constrained.

Explanation-implies utilization is less than 1 in all step so it is demand-constrained process.

What is the implied utilization at “Scan Film”

Answer-c. 60% to 70%

Explanation-(37+19)%*13job/hr*5min/job)/60min/hr= (56*13*5)/(60) = 61%

Fixing the relative proportions of job types (i.e., at  44% standard, 37% deluxe and 19% pro), what is the largest number of jobs per hour that OTP can handle?  Circle the answer closest to the correct answer.  

Answer-e.18

Explanation-60min/hr/((37+41)%*4 min/job) = (60*100)/(81*4) = 18.5 job/hr

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