Ques. 1 As a manager, you have invited a research team to come in, study, and of

Question

Ques. 1 As a manager, you have invited a research team to come in, study, and offer suggestions on how to improve the performance of your staf. What steps would you take to allay their apprehensions even before the research team sets foot in your department? 4 marks) Ques. 2 What is bias and how can it be reduced while interviewing? (2 marks) Ques. 3 One way to deal with discrepancies found in the data obtained from multiple sources is to average the figures and take the mean as the value on the variable. What is your reaction to this? (4 marks)

Explanation / Answer

Solution 1:

Set a meeting with the staff and discuss the importance of the topic "Improvement of their performance" as follows:

Performace is the desired outcome of behaviour. Individual Performance is the basis of organizational performance. Perananpenting in performance appraisal has increased workplace motivation. This performance appraisal is basically a key factor in order t develop an effective and efficient organization. Employees want and need feedback regarding their performance and assessment provides the opportunity to provide feedback to them if performance is not in accordance with the standards, the assessment provides an opportunity to review the progress of employee and to develop performance improvement plans.

There are five factors in performance assessment namely:

a. Quality of work includes acquisition, accuracy, performance and acceptance of output

b. The quantity of work includes volume of output and contribution

c. Supervision required, include need advice, direction or repiars.

d. Attendance include: regularity, depatdipercaya/reliable and timely.

2. Provide Motivation

Motivation is a state in the person that drives to proceed with specific activities to achieve. Motivation goal basically is the process that determines how much effort will be devoted to carrying out the work. Motivation or incentive to work is crucial to the achievement of something objective, then the man must be able to grow as high work motivation for employees within the company.

3. Improve discipline

Discipline itself interpreted as a willingness to someone that may arise with their own consciousness to follow the rules and regulations prevailing in the organization.

Solution 2:

Bias in the interview usually refers to a mistake or inaccuracy of the data collected. Deviations can be reduced during the interview by repeating and clarifying questions we ask so that they understand the questions that we provide and cites some of the answers to ensure a deep understanding of their response person being interviewed so that we do not deviate from the answers they give.

Solution 3:

In the data collection is sometimes we find a mismatch. Therefore we must look carefully and closely to the data, so we know whether the data is feasible or not to be used as data in a study.

The mean value of our data obtained from multiple sources gives a result with fewer discrepancies than any of the data collected from the individual source. However, the mean value is not the always a true of central tendency, as data could be skewed.

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