The quality guidelines at Riko Toys require close adherence to safety specificat

Question

The quality guidelines at Riko Toys require close adherence to safety specifications. A group of 10 employees voluntarily meet each week to identify and solve problems that hinder the productivity and quality of their work. These employees are trained in statistical quality control, and they analyze the problems and refer them to the organizational level where actions can be taken to solve them. In the context of total quality management (TQM), the voluntary group of 10 employees is an example of a:

a. functional team. b. command team. c. pathfinder network. d. quality circle.

Explanation / Answer

Question:- In the context of total quality management (TQM), the voluntary group of 10 employees is an example of a:

Answer:- d. quality circle.

Reason:- The Quality circle is a group of volunteers who come together in order to discuss the vairous quality related issues and they all try to find out the various possible solutions to the different quality related issue.

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