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Which of the 7 qc tools would be most useful and why? A travel agency is interes

ID: 3432810 • Letter: W

Question

Which of the 7 qc tools would be most useful and why?
A travel agency is interested in gaining a better understanding of how call volume varies by time of year in order to adjust staffing schedules Which of the 7 qc tools would be most useful and why?
A travel agency is interested in gaining a better understanding of how call volume varies by time of year in order to adjust staffing schedules
A travel agency is interested in gaining a better understanding of how call volume varies by time of year in order to adjust staffing schedules

Explanation / Answer

A travel agency is interested in gaining a better understanding of how call volume varies by time of year in order to adjust staffing schedules.

Ans: Graphs would show the call volume over time to show patterns and trends.

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