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Mr. Albert Crenshaw, aged 45 years, is employed as a computer specialist. Throug

ID: 344117 • Letter: M

Question

Mr. Albert Crenshaw, aged 45 years, is employed as a computer specialist. Through his employer in the

private sector, he has obtained health coverage with the Happy Family Health Plan, which is an MCO.

Happy Family has a network of participating physicians who have agreed to provide services to Happy

Family enrollees.

Each enrollee is required to choose a PCP from Happy Familyâs list of participating physicians.

Because Mr. Crenshaw had recently moved to the area, he did not know any doctors. Therefore, he chose

Dr. Julia Smith as his PCP because she was on the list for Happy Familyâs network.

Dr. Smith is a physician in private practice. Happy Family entered into a participating physician

contract with her because she was willing to provide services at a discount. In paying Dr. Smith,

Happy Family withholds 20% of her fee for each visit and puts that 20% into a risk pool. At the end of

the year, Dr. Smith will share in any money left in the pool.

Happy Familyâs participating physician agreement is a standard form contract. It specifies that

participating physicians are independent contractors, rather than employees or agents of Happy Family.

In addition the contract between Happy Family and Dr. Smith provides that it may be terminated by

either party, with our without cause, on 30 days notice to the other party.

In the community in which Dr. Smith practices, it has been routine medical practice for many years to

give an electrocardiogram (EKG) to any patient older than 40 years who complained of chest pains.

However, on October 5, 1998, Happy Family sent a bulletin to Dr. Smith and the other participating

physicians with regard to Happy Familyâs new policy on EKGs. Under that new policy, EKGs will only be

covered by the plan if the patient is older than 50 years.

Approximately 3 weeks later, on October 25, 1998, Mr. Crenshaw began experiencing chest pains after

working out at his gym during his lunch hour. He immediately went to Dr. Smithâs office. She knew Mr.

Crenshaw was covered by the happy family health plan, and she remembered the recent bulletin she had

received from the plan. Dr. Smith examined Mr. Crenshaw but did not perform an EKG, even though

performing an EKG under those circumstances was the routine practice in the community at the time.

Dr. Smith advised Mr. Crenshaw that he was safe for him to go back to work. Mr. Crenshaw did go back

to work, where he died of a heart attack two hours later.

As soon as Dr. Smith heard about the death of Mr. Crenshaw, she called the president of Happy Family

Health Plan. Dr. Smith told him that from now on she was going to order an EKG for every patient who

needs it, regardless of age. The next day, Happy Family responded by giving Dr. Smith 30 days notice

of termination from the plan which would effectively prevent her from treating any Happy Family

patients.

Subsequently, Mr. Crenshawâs widow sued Dr. Smith for medical malpractice in state court. The

plaintiff (Mrs. Crenshaw) had an expert witness who testified that Mr. Crenshaw would not have died if

he had been given an EKG instead of being sent back to work. Mrs. Crenshaw also claimed that Happy

Family gave financial incentives to Dr. Smith to encourage her to provide less care to patients

covered by the plan. According to Mrs. Crenshaw and her lawyer, those financial incentives should be

illegal and, at the very least, should have been fully disclosed to Mr. Crenshaw.

In response, Dr. Smith denied that she was liable for the death of Mr. Crenshaw. According to Dr.

Smith, she satisfied the new standard of care as established by the Happy Family Health Plan. In

addition, Dr. Smithâs lawyer argued that the financial arrangements between Dr. Smith and Happy Family

were entirely lawful and that Dr. Smith had no legal obligation to disclose her financial arrangements

to Mr. Crenshaw. Finally, Dr. Smithâs lawyer contended that the medical malpractice case should be

thrown out of court a cause of the federal law known as ERISA, which regulates employer-sponsored

health plans such as Mr. Crenshawâs plan.

In addition, Mrs. Crenshaw sued the Happy Family Health Plan in state court for damages caused by

Happy Familyâs improper denial of benefits. According to Mrs. Crenshaw, Happy Familyâs refusal to pay

for a necessary diagnostic tests was a substantial cause for her husbandâs death. Therefore, Mrs.

Crenshaw claimed that she is entitled to $1 million from Happy Family to compensate her and her

children for 20 years of Mr. Crenshawâs lost wages. In addition, she asked the court to make Happy

Family pay $10 million in punitive damages to teach them a lesson and encourage them to change their

policy for the future. However, Happy Familyâs defense lawyer responded that the case against Happy

Family may only be heard in a federal court because of the federal ERISA law on employee health plans.

Moreover, according to Happy Familyâs lawyer, even if Mrs. Crenshaw wins the case, she cannot recover

$1 million in lost wages or $10 million in punitive damages for Happy Family. Rather the most that she

can possibly recover against Happy Family is the cost of the EKG exam, which would have been covered

by the plan.

Who is likely to prevail on each claim, and why?

Explanation / Answer

Happy family lawyer’s claim that the case against his company could only be heard in Federal court will prevail as the company was registered under the ERISA act. ERISA preempts any state law applicable to any plan of the company registered under it and any case of the registered company will be governed under ERISA Act.

Under ERISA, Happy Company needed to share proper and important details of the plans registered by Mr. Crenshaw. He was entitled to know about Dr. Smith’s contractual employment and the terms and eligibility of EKG exam.

Happy Company also needs to provide substantial reasons as to why they had changed the age limit of EKG exam, which had resulted in death of Mr. Crenshaw.

Case again Dr. Smith is invalid as per law, as she was just following the guidelines of the firm, which had employed her.

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