hello please help me with this questions resources Management With Shouts and Hu

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Management With Shouts and Hugs, Sprint Boss Drives Tumaround by. Mayumi Neaisthi And Ryan Knutson Mar 07, 2014 TOPICS: Acquisitions, Cross-Cultural Differences, Management, Management Styles SUMMARY: Sprint, T-Mobile, Verzon and AT&T; are the major players in the U.S. wireless industry AT&T; and Verizon are the biggest companies with more than 100 million wireless ostomers each while T-Mobile has 47 million Growth is 12% at Sprint but 40% at all other rivals Sprint was supposed to be a strong competitor with T-Mobile for a couple of years before aiming for a merger. But T-Mobile surged and Sprint did not The company is owned by Softbank, a Japanese company. The CEO, Masayoshi Son, encountered challenges and cultural issues. One challenge is that Sprint needs to improve its network so it has the infrastructure for its customers. Son had great success in Japan upending the market. The regulatory process, the breadth of land mass involved in the network rollout and advertising contracts are different in the U.S Son spends time in Japan and in the US. as he tries to integrate the company Data on employee performance and updates help Son track progress CLASSROOM APPLICATION: Cultural differences are often an issue in mergers and acquisitions and Sprint is no exception. The additional challenge is that there are differences in cultures at both the company and the country level. The CEO of Sprint has a management style very different from the prior CEO. Son is frustrated with the regulatory environment in the U.S which is slowing the rollout of the new network. Son wants to move quickly to acquire T-Mobile, but U.S, regulators are concerned about the effect on competition. Son is having problems translating his success in Japan to the US. T-Mobile has the role of brash outsider instead of Son and Sprint. Son is actively engaged in the company and trying to integrate U.S and Japanese operations and workers. One interesting aspect of the merger is that the former CEO and Son seem to get along and are compatible. Son relies on Daniel Hesse to help explain the U.S market Sprint illustrates the importance of cultural difference at all levels and the role they play as companies combine and compete. Son's frustrations and hands-on approach to management reflect strategies that worked in Japan. The company has not achieved what Son hoped, but he and the company continue to adapt QUESTIONS 1. Descibe Son's management style 2 What are the cultural issues both at the company and country level that might affect Sprint. 3. List and descnbe all the frustrations and challenges Son faces in the U.S 4 Optional Brain Teaser Question (will not be graded but I am interested to see any ideas you may have) in a market where the next competitors are twice their size why do you think U S regulators are concermed about a possible T-Mobile and Sprint merger? END

Explanation / Answer

1.       Describe Son’s management style

Mr. Son’s is a visionary leader. He has been a person who sets a goal and chases them and turns them into reality. However it might look autocratic in a way because he has his way of dealing with things but cannot say that entirely because he works with the team and tries to get the best out of the team. His way of dealing business is aggressive and is an absolute go-getter which works well for taking the businesses into profits. However his work style works well in Japan because of the work culture there.

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2.       What are the cultural issues both at the company and country level that might affect Sprint

There are cultural issues both at the company level and the country level. Softbank is basically a Japanese company and the work culture is different to the U.S. The Japanese and not very great at creativity but they work hard. They are loyal to the organizations they work for. In U.S. the employees are more work driven and hence moving from one company to another in pursuit of good work happens at a pace faster than in the Japanese organizations. Employees from Japan are very loyal and can work in any given condition whereas in U.S. it is difficult to find such workforce which has made Mr. Son get employees from Japan to U.S. for the project.

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3.       List and describe all the frustrations and challenges Son faces in the U.S.

One of the challenges and frustrations Son faces in the U.S. is the slow pace of approvals by the local government officials. Also Mr. Son wants to replace the entire cellular network which is not palatable to the U.S. government officials considering the challenges it causes due to the large size. Mr. Son wants to even the smallest details according to his taste and is not very accommodative. Also Mr. Son is tough on employees to get the work done and this attitude does not go very well with the American culture.  

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4.       In a market where the next competitors are twice their size, why do you think U.S. regulators are concerned about the possible T-mobile and Sprint merger?

Though the competitors are giants, the merger would result in reducing the competition which can result in increased control over the telecom industry and the pricing. The gaining market presence is due to their attractive offers. The merged company can in future increase the prices which is not very beneficial to the U.S. customers.

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