Read and answer the following questions: 1) Was Karen using “sir” as a title of

Question

Read and answer the following questions: 1) Was Karen using “sir” as a title of respect? 2) Could the prescription have been filled? 3) Why did Mr. Parker decide not to argue with Karen? 4) Was Karen telling the truth? 5) Will Mr. Parker patronize this store again? Down a Dark Road chain drug store was open until 9:00 on Sunday night, The but the pharmacy closed at 6:00. J Parker ra ust at 6:00, William n into the store waving a prescription and asked and saw Mr. Parker p eye contact with the Karen walked double-time to the front of the store pacing around the front. Karen made cashier, and she glanced at Mr. Parker. cashier if the pharmacy was still open. confirming that he was the customer Let me check," said the cashier. She said on the "Can I help you, sir?" said Karen to Mr. Parker. Oh yeah, is the pharmacy still open?" "I'm sorry, sir. We just closed." "Oh, can't you just fill this prescription? It's eardrops for intercom, "Pharmacy customer" Back in the pharmacy, they were just closing, and the pharmacist and the pharm tech, Karen, were just about to begin their counts. "Well, go up there, Karen, and see what it is." my daughter. She has a terrible earache."

Explanation / Answer

1) Was Karen using “sir” as a title of respect?

Ans: It is probably how they refer to customers in the store. It is a natural way of addressing a customer to sound respectful. All the customers would have been referred to as “sir/ma’am” and it’s not just Mr. Parker.

2) Could the prescription have been filled?

Ans: Yes. Since the store was not completely shut in the way that it had its doors locked, Karen could have filled up the prescription as it was an emergency.

3) Why did Mr. Parker decide not to argue with Karen?

Ans: Mr. Parker sensed from Karen’s words that she was not willing to fill up the prescription at any cost. So, he realized there’s no use arguing with her.

4) Was Karen telling the truth?

Ans: Karen was not telling the truth to the pharmacist when she said “False alarm.”

5) Will Mr. Parker patronize this store again?

Ans: Mr. Parker is less likely to patronize this store again. Since they did not help him out in a case of emergency, he would not prefer going there again when he needs something urgently. If there is no other store around, he may shop there on a normal day when the store is open.

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