Jenna appears to be a very efficient and conscientious employee. She works very

Question

Jenna appears to be a very efficient and conscientious employee. She works very hard, has positive reviews from her peers and her customers, as well as by staff from other offices within the organization. She has a reputation for professionalism and excellent customer service. Her direct supervisor is a bit removed from her day-to-day duties and does not understand the extent of her job responsibilities. He has no negative remarks, however. His direct supervisor (the head supervisor), is even more unaware. He frequently travels because of his job responsibilities. The head supervisor was not involved in Jenna's hiring process, as he usually is, because of job responsibilities that called him away during the time when she was hired. Each time there is a vacancy in her office, the head supervisor fills the position with young (under 25), slim, female employees. Most seem quite capable of performing their job responsibilities, but some do not. Despite her good reviews and work performance, Jenna is eventually terminated by the head supervisor. While she is unclear as to the reason, she suspects that it might have something to do with her age (35) and possibly her weight, because this supervisor has often spoken in staff meetings about the image of the office. What could Jenna do? As an I/O psychologist working or consulting for this company, what would you recommend to the head personnel at this company? How might this be different if the head supervisor was also head personnel of the entire company?

Explanation / Answer

As the consulting I/O it is the responsibility to inform the head supervisor about where they might be going wrong.

The image of the company is a short term objective that will help them ??? short term advantage, which is a also a minute probability.

But having an effective follower/employee rather than sheep's it alineataed followers, is much better and long term goal investment, as these employees would help boost the work morale of the company by being responsible and hard working.

As the hierarchy increases there is a possibility that the person in the position is blinded by their self prognosis and refuses to listen to recommendations, but a good rationale can neve be ignored.

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