1. The \"impersonality\" of bureaucracies refers to the fact that people rarely
ID: 3464701 • Letter: 1
Question
1. The "impersonality" of bureaucracies refers to the fact that
people rarely have the opportunity to get to know one another.
work-related decisions are based on logic rather than emotions.
workers are so rigidly controlled that they lose their individual identities.
workers treat customers with unfriendly attitudes.
2. The larger culture of a nation or society usually has very little influence on the culture within organizations.
True
False
3. Group conflict can lead to high quality decisions.
True
False
4. For the past ten years, Ryan has worked in a group in which each member is skilled, knowledgeable, and performs a variety of jobs. He enjoys his job except for the conflict that arises when the group makes decisions. Ryan works in a
project task force.
product support group.
traditional organization.
team organization.
5. The ___________ theory predicts that Eric will feel low levels of satisfaction at his job if he believes his boss does not care about him or his work.
Leader-member exchange
Universalist
Decision-making
Path-goal
Explanation / Answer
Answer 1: workers are so rigidly controlled that they lose their individual identities.
Answer 2: False
Answer 3: False
Answer 4: traditional organization
Answer 5: Leader-member exchange
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