Kathy stutters when she speaks. Her boss just called her a a chocolate cookie an

Question

Kathy stutters when she speaks. Her boss just called her a a chocolate cookie and she considers saying something, but knows she would stutter through the process. What universal influence does Kathy fall under?

Field of Experience

Dan is president of the organization and wants to talk to the team of top advisors about their use of the word "broad" to speak about women, but they are at a conference so he has to consider where they are and decides he will confront the issue back at the office with human resources. Dan is using which universal influence?

Explanation / Answer

Abilities as she thinks of her physical limitations while communicating to her boss who acts as a dominant

Situational context as he needs to consider the situation of communication and change accordingly

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