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QUESTION 21 Luann believes that people should tell it like it is when communicat

ID: 3498234 • Letter: Q

Question

QUESTION 21

Luann believes that people should tell it like it is when communicating with others because being up-front saves time and energy in the long run. Luann’s guiding principle in verbal communication is __________.

directness

face-saving

peaceful relations

indirectness

2 points   

QUESTION 22

The local newspaper allows readers to make comments on stories in its online edition. Readers do not have to give their names, and many of the comments are extreme. This is an example of __________ messages.

onymous

anonymous

denotative

connotative

2 points   

QUESTION 23

When making the company newsletter, Janet includes the anniversaries of all the people of her race, but omits the anniversaries of the office’s employees of a different race. Janet’s behavior can be described as __________.

sexist

racist

heterosexist

ageist

2 points   

QUESTION 24

Intensional orientation refers to the tendency to __________.

view people, objects, and events in terms of how they are labeled rather than in terms of how they actually exist.

respond to things as they are rather than as they are labeled or talked about.

see the middle ground as well as the extremes.

group unlike things together and to assume that because they have the same label, they are all alike.

2 points   

QUESTION 25

Marty holds up two fingers while telling Henry he will be back in two minutes. Marty has used nonverbal communication to __________ verbal communication.

regulate

repeat

complement

contradict

2 points   

QUESTION 26

During stressful situations, Quinn tends to play with his glasses to calm his nerves and focus his attention. Quinn’s nonverbal action is an example of an __________.

emblem

adaptor

affect display

illustrator

2 points   

QUESTION 27

When you come into a lecture hall early, place your books and jacket on a seat, and then go out to talk with friends, you have engaged in behavior best described as __________.

dominance

transactional

relational

territorial

2 points   

QUESTION 28

The “spiral of silence” theory suggests that you are more likely to voice __________ than __________.

agreement; disagreement

disagreement; agreement

assertiveness; aggression

conspiracy; agreement

2 points   

QUESTION 29

Temporal communication is concerned with __________.

time

distance

rhythm

silence

2 points   

QUESTION 30

Statements such as, “I’m going to tell you something because I consider you a friend,” and “Please listen to everything I have to say before you respond” are most appropriately made in which stage of conversation?

feedforward

business

opening

feedback

directness

face-saving

peaceful relations

indirectness

Explanation / Answer

21. Directness as the communication is dorectly done

22.anonymous as the names are not given

23.racist as she discriminates on the basis of race

24. View people , objects, and events in terms of how they are labeled rather than in terms of how they actually exist as this is the definition of intensional orientation

25. Complement as it enhanced the quality of communication

26. Affect displays as it shows the emotional aspect in a non verbal manner

27. Territorial as the blocking of seat can be termed as his territory now

28. Agreement, disagreement as they fear the exclusion

29. Time as it uses the concept of formal time i.e. time described by culture

30. Feed forwarding as an introduction of the content of the communication is given

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