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QUESTION 31 Generally, which stage of the conversation process includes the subs

ID: 3498235 • Letter: Q

Question

QUESTION 31

Generally, which stage of the conversation process includes the substance of the conversation?

feedforward

business

opening

feedback

2 points   

QUESTION 32

After listening to Porter talk on and on about how hard his communication theory class is, Pepper finds an opening in the conversation and says, “Porter, I have something to say.” Pepper is using a __________ cue.

turn-maintaining

turn-yielding

speaker prompt

turn-requesting

2 points   

QUESTION 33

In dialogue, each person is both __________.

evaluator and sender

receiver and evaluator

sender and receiver

speaker and sender

2 points   

QUESTION 34

According to the text, which of the following is an appropriate topic for small talk?

highly controversial topics

topics that will arouse deep emotions

topics about different points of view

topics that stress similarities rather than differences

2 points   

QUESTION 35

When Manny compliments Matthew on his great oral presentation, Matthew replies, “It was nothing, anyone could have done that.” Matthew’s response to Manny’s compliment is an example of __________.

minimizing

retracting

apologizing

accepting

2 points   

QUESTION 36

The __________ principle states that you should say what you know or believe to be true and not say what you know to be false.

quality

quantity

manner

relation

2 points   

QUESTION 37

The __________ principle asks that you talk about what is relevant to the conversation.

quality

quantity

manner

relation

2 points   

QUESTION 38

Asking a gas station attendant for directions is not considered interpersonal communication.

True

False

2 points   

QUESTION 39

It is best to compliment in moderation.

True

False

2 points   

QUESTION 40

Once a relationship reaches the deterioration stage, some partners may pause and try to repair the relationship, while others may progress without stopping to __________.

intimacy

dissolution

contact

involvement

feedforward

business

opening

feedback

Explanation / Answer

31. The correct answer is Option 2. The business stage of the conversation process includes the substance of the conversation.

32. The correct answer is Option 4. Pepper is using a turn-requesting cue.

33. The correct answer is Option 3. In dialogue, each person is both sender and receiver.

34. The correct answer is Option 4. Topics that stress similarities rather than differences is appropriate for small talk.

Please post the other questions separately as we are supposed to answer just one question or four sub parts of a question.

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