You are the Chief Operating Officer (COO) of a small corporation. Due to recent

Question

You are the Chief Operating Officer (COO) of a small corporation. Due to recent harsh economic times, the corporation will have to make cuts in its current operation. The managers of the Marketing department and the Technology department have been made aware that one of their departments will be asked to cut 30% of their operating budget. How might you use your conflict management skills to gather information, speak with the two department managers, and arrive at a decision regarding cut-backs while minimizing conflict within the company? Add rederence please

Explanation / Answer

The best conflict resolution style in this case will be to have a cooperative discussion with both the department heads. A meeting can be conducted with agenda to discuss the budget cutoff and both the managers can be asked to come prepared with their budget allocation and actual expenditure report. The expected outcome of the meeting must be clear among the 2 parties involved i.e. budget cutoff of one of the departments. As this is a strategic decision of the company, the managers must comply to be honest and visionary. A detailed discussion can be done with the both managers and a consensual decision can be taken. This way, conflict scenario will be at its minimum.

Refernces: springer.com, skillsyouneed.com

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