to anoer question will save this response Question 13 of 30 Question 1:3 1 point

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to anoer question will save this response Question 13 of 30 Question 1:3 1 points Save Answer Scooping Liquid Gold (our ice cream store) is looking at its entire system to find process efficiencies. The process involves the following four steps with the average time in seconds in parentheses next to each step. Right now one employee performs each step and all four steps must be completed in the following sequence. 1. Take order (20 seconds) 2. Prepare ice cream (120) 3. Add toppings (15) 4. Take payment (20) Which of the following changes would result in the highest capacity? O I All four servers perform all four steps ". One employee performs Step 1 , two employees each perform Step 2, and one employee performs Steps 3 and 4 0 Ill. I & ll result are both optimal and result in the same capacity O IV. The process is currently as optimized as possible together

Explanation / Answer

As per current state, the bottleneck is Step 2. Current output rate is 60/120 = 0.5 per minute

In case two employees work, the capacity will be:

Step 1 - 20

Step 2 = 120/2 = 60

Step 3 + Step 4 = 15+20 = 35

So, output rate will be 60/60 = 1 per minute

Hence, capacity will double

Ans: 2

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