Choosing the Correct Channels Your understanding of how to choose correct commun

Question

Choosing the Correct Channels Your understanding of how to choose correct communication channels will be the focus of this activity. Roll over each phrase below to reveal a communication situation. After you determine which type of channel would be most appropriate for the situation, drag the item into the correct channel Connecting with customers Notifying consumers Offering subscribers Targeting customers Desiring a response Allowing customers Informing guests Making an appeal Telling voters Using an app Oral channels Written channels Electronic channels

Explanation / Answer

1 . Oral Channels

Connecting with customers ( via telephone)

Informing guests (inviting them over phone)

Telling voters ( conveying the message on a local platform )

Allowing customers ( in case of call back )

2 . Written Channels

Making an appeal ( in case of court rooms , written in a piece of paper)

3 . Electronic Channels

Notifying consumers ( regarding the hacking of their account)

Offering subscribers ( regarding mobile connection)

Using an app ( watsapp in mobile phones )

Targeting customers ( making a profile using computer device)

Desiring a response . ( If someone chats through watsapp)

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