One of your supervisors barges into your office and demands a meeting with you a

Question

One of your supervisors barges into your office and demands a meeting with you and proceeds to sit down without waiting for your response. He proceeds to inform you how dissatisfied he is with the company and specifically with you as the department manager. He feels you do not set clear goals with deadlines and as such, does not know how to prioritize his work. Additionally, your involvement in the day-to-day operations is nonexistent and his employees do not feel that you care about them, their work, or the customers. No one hears from you except to listen to your complaints when performance drops. You provide no encouragement or feedback of any kind to inform them of their work quality.

What emotions do you think you would feel as a result of your supervisor's complaints and given what you know about your listening style, would your emotions influence your response? Think about this before answering and be honest. answer must be more than 300 words

Is there a way for you, or anyone, to improve their listening style? If so, how would you deal with your supervisor and employees differently, if at all? answer must be more than 300 words

Do not answer using bullet points. Also, please make sure to provide clear evidence that you have read the chapter by underlining and bolding vocabulary and/or theories used in Chapter 8 from the textbook Organizational behavior, A practical, Problem-solving Approach 2nd edition Kinicki and Fugate, publisher McGraw-Hill Irwin.  

Explanation / Answer

I think the complaints that the supervisor possess is not at all valid totally because I believe that give all my effort and time to the organization and for its betterment and there is no way that I need to accept such charges because I know that I have been quite efficient in the work I do and if anyone is not at all satisfies with me then they generally approach me as I have always kept my door open for discussions. I understand my listening skills and I am sure that my emotions will not influence my response because when I come to office I keep my emotions back at home. I possess a avery professional attitude at office and no way can my emotions take over my profession. I believe that listening is an essential aspect of communication and it should be exercised effectively or else the objective of the communication may not be fulfilled and effective communication may not be established.

I believe that each and every person needs to possess effective listening skills and in order to improve that people should understand that in communication it is important to speak and listen simultaneously and all the entities involved should get this opportunity irrespective of their position. Generally our emotion tends to influence our response and that i quite fair but as a hardcore professional, it is better not to allow emotions intrude professionally because that may affect the attitude to some extent. I believe that in tis case the supervisor needs to improve his listening skills because he went on without even caring about what I want, he just expressed his feeling and the information he possessed about me, I have been patient and attentive but he was not so he needs to learn the skill of effective learning which will help him in future.

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