34. The behavioral (or human resource) approach to management basically assumes
ID: 355291 • Letter: 3
Question
34. The behavioral (or human resource) approach to management basically assumes that A) People are easily understandable creatures. B) Environmental reinforcements have little to do with people's work behavior. C) Management problems are best solved by qualitative rather than by quantitative D) People at work will seek satisfying social relationships, respond to group pressures, E) analysis. and search for personal fulfillment. People are completely rational and responsive to economic incentives. Suppose that a manager begins a program of job enrichment because she enjoys responsibility and challenges and assumes that her employees do also. This manager is practicing A) The halo effect. B) Selective perception. 35. C) Networking. D) Projection. E) Stereotyping. For control purposes, which of the following in NOT an important financial aspect of organizational performance? A) The ability to earn more in returns than the cost of the debt. B) The ability to earn revenues greater than costs. C) The ability to generate cash to pay bills. D) The ability to sell shares of the company's stock. E) The ability to use resources efficiently and operate at minimum cost. 36. 37. Which of the following is NOT a correct description of some attribute of workflow? A) B) C) The various steps of a work process must be completed to achieve desired results, and they typically must be completed in a given order. Each step in the workflow should be analyzed to determine whether or not it is adding value. Special attention should be given to eliminating the role of technology in the work process. D) An important starting point for reengineering is to diagram workflows. E) Workflow refers to the movement of work from one point to another in a system.Explanation / Answer
34. D. People at work will seek satisfying social relationship, respond to group pressure and search for personal fulfillment
35. B. This is selective perception where a person perceives that what is desireable to her is also desireable to others
36. D . Ability to sell shares is not a measure of organizational performance control. Rest all measures important aspects like profit, profitability and cash flows
37. C is incorrect. Role of technology shouldn't be eliminated from workflow
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