Which of the following statements about specifying and measuring performance is

Question

Which of the following statements about specifying and measuring performance is true?

1) Many firms rely heavily on financial measures

2) One of the easiest to use measures for employees performance is a qualitative measure such as customer satisfaction survey

3) Organizations should look for ways to measure employee results not employee behavior

4) organizations should take the same approach to measure performance whether taking long-term or short-term perspective.

5) Traditional commissions focus on long-term performance

Explanation / Answer

Which of the following statements about specifying and measuring performance is true? Reason 1) Many firms rely heavily on financial measures TRUE As these are generaly measured and indicates short term growth 2) One of the easiest to use measures for employees performance is a qualitative measure such as customer satisfaction survey FALSE It is very complicated to measure 3) Organizations should look for ways to measure employee results not employee behavior FALSE Both are related and one will help other to change 4) organizations should take the same approach to measure performance whether taking long-term or short-term perspective. FALSE As short term and long term parameters are different 5) Traditional commissions focus on long-term performance FALSE As they are more sales oriented and short term focused

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