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You\'ve just been hired as PC support technician in the IT department of you run

ID: 3581763 • Letter: Y

Question

You've just been hired as PC support technician in the IT department of you runiversity. At the jib interview, you ere promosied a two-week training period, but by noon on your first day on the job it dawns on you that "training period" means you gotta train yourself really quick! listed below are some problems you encounter that day. how do you solove these problems and what windows tools do you use?

1- A history professor calls you into his office and tells you he thinks the memory on his Window 7 computer needs upgrading. he wantds you to tell him how much RAM is currently istalled. what do you do?

2- A PE instructor discocers the history professor has Windows 7 on his desktop. she thinks she has windows XP on her computer and wants you tell her excatly which OS she has installed. what do you do?

3- Your boss asks you to go down the hall to the Windows 7 computer in the break room and find out the path and anme of the device driver for the optical drive (CD drive or optical drive device driver on your Windows XP/Vista/7 system?

4- THe office Adminstrator for career Education often uses MS Word and wants you to place a shortcut on her desktop to launch this applcaitons. list the steps to do that.

5. A student in a computer lab is trying to answer a question in the lab about the Windows 7 desktop. She needs to add a gadget to the desktop to show thr current temperature gadget. List the steps you took to print the screen.

6- The biology professor's Windows 7 system is slow and you decide to turn off the Aero user interface to save on resources. List the steps to do that and the source of information you used.

Explanation / Answer

Below are the step by step answers for the first 4 questions.

1.

2.

3.

4.

Click Start, point to All Programs, point to Microsoft Office, and then point to the Microsoft Office program for which you want to create a desktop shortcut.

Right-click the name of the program, point to Send To, and then click Desktop (Create shortcut).

A shortcut for the program appears on your desktop.

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