Connie works at Hair Styles Ltd. where hair cutting is done strictly on a walk-i
ID: 358442 • Letter: C
Question
Connie works at Hair Styles Ltd. where hair cutting is done strictly on a walk-in basis. She works an eight-hour shift with a half-hour break for lunch and two 15-minute breaks - one in the morning and one in the afternoon. The average number of customers per shift whose hair she cuts is 15. What is Connie's cycle time in minutes per customer?
4 minutes/customer
28 minutes/customer
30 minutes/customer
32 minutes/customer
a.4 minutes/customer
b.28 minutes/customer
c.30 minutes/customer
d.32 minutes/customer
Explanation / Answer
Cycle time is the time of completion of an activity i.e. time from start to finish of a job.
Here
Shift time = 8 hours = 8x60 = 480 minutes
Break time = 30 minutes + 15x2 = 60 minutes
Available time per shift = 480-60= 420 minutes
Cycle time = available time per shift / Customers serviced per shift
= 420/15
= 28 minutes per customer
so option b is correct
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