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Connie works at Hair Styles Ltd. where hair cutting is done strictly on a walk-i

ID: 358442 • Letter: C

Question

Connie works at Hair Styles Ltd. where hair cutting is done strictly on a walk-in basis. She works an eight-hour shift with a half-hour break for lunch and two 15-minute breaks - one in the morning and one in the afternoon. The average number of customers per shift whose hair she cuts is 15. What is Connie's cycle time in minutes per customer?

4 minutes/customer

28 minutes/customer

30 minutes/customer

32 minutes/customer

a.

4 minutes/customer

b.

28 minutes/customer

c.

30 minutes/customer

d.

32 minutes/customer

Explanation / Answer

Cycle time is the time of completion of an activity i.e. time from start to finish of a job.

Here

Shift time = 8 hours = 8x60 = 480 minutes

Break time = 30 minutes + 15x2 = 60 minutes

Available time per shift = 480-60= 420 minutes

Cycle time = available time per shift / Customers serviced per shift

= 420/15

= 28 minutes per customer

so option b is correct

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