Lynn Jennings is the IT manager at Lazy Eddie, a chain that specializes in beanb
ID: 3624978 • Letter: L
Question
Lynn Jennings is the IT manager at Lazy Eddie, a chain that specializes in beanbag chairs and recliners. She asked Jan Lauten, a senior systems analyst, to review the large number of printed reports that are distributed to Lazy Eddie’s 35 store managers. “Jan, I just can’t believe that our people really read all of those reports,” Lynn said. “We constantly add new reports, and we never seem to eliminate the old ones. Sometimes I think all we’re doing is keeping the paper companies in business!” Jan replied, “I agree, but what can we do? The managers say they want the reports, but I always see them stacked on top of file cabinets. I’ve never seen anyone read a report.”“I have an idea,” Lynn said. “I want you to come up with a procedure that requires users to review and justify their information needs to see if they really use the reports we send them. You could design a form that asks if the information still is required, and why.Try to get users to decide if a report is worth the cost of producing it. Do you think you can do it?”
“Sure I can,” Jan replied.When Jan returned to her office, she wondered where to begin. What advice would you give to Jan?
Please submit your assignment as an attachment.
Explanation / Answer
An analysis nust be done whether the users are using the information from the reports or not.
If they are using the reports, it is to be known that which reports are being used more and which
are least and whit are not at all being used. Survey is to be conducted either in the form of questionaire
or form filling etc. Users must be asked with questions like the information which they use from reports
and in what sense it is useful for them, any additional information they need then to include in the reports.
These gives some idea regarding the real usage of the reports. According to the survey results, they can
reduce some uncessary report genearation. So the first step that Lynn must take is to prepare a
questionaire and proceed with the survey. It makes the job easy.
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