Chapter 18: Leading Teams --> 1. Team effectiveness (Connect, Perform) Complete

Question

Chapter 18: Leading Teams --> 1. Team effectiveness (Connect, Perform)

Complete the sentence with the correct term.

Part One: Some of the elements of _______  are a focus on a shared mission, a willingness to work together toward the same goals, and a sense of trust in each other.

A) Teamwork

B) Storming

C) Negotation

D) Compromise

Part Two: Identify each example in the following table as a team or a group.

Your manager is thinking about hiring a consultant to help the employees in her department become a team. Before undertaking the time and expense of such a project, he asks you what drivers of organizational performance teamwork can impact. Complete the blanks in your response below.

Part Three: Forging an effective team can lead to _____________ and _____________

First Blank: High Turnover or Lower Cost

Second Blank: Higher Morale and Lower Quality

Example Tema Group Employees at Federal Express meet regularly to determine how to direct their work and to work together more effectively. Everyone works together to determine what goals the employees will try to achieve, and anyone can suggest ways to reduce service errors. Gordon Moore and Bob Noyce had compatible skills: Moore was good with technology, while Noyce was a visionary who could inspire anyone with his ideas. They founded their own business, Intel. There were 25 reviewers for Noria Khan’s new book. Each reviewer submitted his or her work individually, and a senior editor reviewed all of the work to give notes to the author.

Explanation / Answer

Part 1: Option A: Teamwork

Part 2:

Example

Team

Group

Employees at Federal Express meet regularly to determine how to direct their work and to work together more effectively. Everyone works together to determine what goals the employees will try to achieve, and anyone can suggest ways to reduce service errors.

Team

Gordon Moore and Bob Noyce had compatible skills: Moore was good with technology, while Noyce was a visionary who could inspire anyone with his ideas. They founded their own business, Intel.

Team

There were 25 reviewers for Noria Khan’s new book. Each reviewer submitted his or her work individually, and a senior editor reviewed all of the work to give notes to the author.

Group

Part 3:

First Blank: High Turnover

Second Blank: Higher Morale

Example

Team

Group

Employees at Federal Express meet regularly to determine how to direct their work and to work together more effectively. Everyone works together to determine what goals the employees will try to achieve, and anyone can suggest ways to reduce service errors.

Team

Gordon Moore and Bob Noyce had compatible skills: Moore was good with technology, while Noyce was a visionary who could inspire anyone with his ideas. They founded their own business, Intel.

Team

There were 25 reviewers for Noria Khan’s new book. Each reviewer submitted his or her work individually, and a senior editor reviewed all of the work to give notes to the author.

Group

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