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Compare two separate vendors that advertise Revenue Cycle Improvement services o

ID: 363812 • Letter: C

Question

Compare two separate vendors that advertise Revenue Cycle Improvement services on the Internet and comment on the following aspects: . Presentation of website Depth of information presented on website ·Clarity of information presented on website Scope of services provided by each vendor Scope of services that utilize only vendor owned software . Are services geared toward facilities with specific characteristics or needs? What things differentiate one vendor from the other? . What are strengths and weaknesses of each? . What would be the advantages of choosing one over the other?

Explanation / Answer

The two vendors in revenue cycle improvement to be compared are EPIC and MEDITECH which are the leaders in the healthcare industry. The points of difference between then on the follwoing aspects are as follows:

Focussed on what it started with

Improved the usability and functionality of the products and services offered by it

delivering integrated enterprise solutions at a lesser rate

Less controlling

Updated versions available

Continuous improvements according to special needs

lesser price

Integrated system

Can work online also

Sr. No Apsect to be compared Epic MEDITECH 1 Website The information available is more enlightening, just a look once at the website gives and idea of the work done by the firm and the services it provides It is represented by more of pictures which makes the judgement regarding the information very doubtful and also as the information is not handy 2 Clarity of information More clear and illustratively explained information Not clear information 3 Scope of services Deals with all the aspects of patient care and revenue cycle management and includes the implementation, training, technical solutions and continuous improvement It just mentions that it is involved in patient care managment, revenue management, claims settlement. The further scope is not clearly mentioned 4 Are services geared towards special characteristics or needs Yes Yes 5 Point of difference It does handle medical billing and claim settlement but can not work online It does not handle medical billing but can be worked online 6 Strength

Focussed on what it started with

Improved the usability and functionality of the products and services offered by it

delivering integrated enterprise solutions at a lesser rate

Less controlling

7 Weaknesses More controlling Slow growth and slow rate of innovation 8 Advantages

Updated versions available

Continuous improvements according to special needs

lesser price

Integrated system

Can work online also

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