Equal Opportunity at Crepaway Crepaway was founded in 1985 by two brothers, Char
ID: 365028 • Letter: E
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Equal Opportunity at Crepaway Crepaway was founded in 1985 by two brothers, Charles and Claude Thoumy. It is a Lebanese diner chain, set up as a limited liability company in 2003. There are nine outlets located in different areas of Lebanon, and franchises have been established in parts of the Middle East including Egypt, Qatar, and Saudi Arabia. Crepaway understand that employees are the elements that keep the operation alive All local and regional outlets have the same organizational structure, which is directly related to the company's strategy. Crepaway believes in equal employment opportunity Job application forms contain the following statement: "We employ on the basis of equal opportunities for all and we do not and will not discriminate on the basis of race, religion, national origin, sex, age or handicap." Consequently, management plans for the workforce to be formed with an equal percentage presence of males/ females and Christians/Muslims, and so on Once recruited, employees undergo training in Lebanon and then join the location in the country in which they will be working. In addition, to enhance productivity and motivate employees, Crepaway offers both financial and non-financial incentives such as bonuses and "employee of the month" awards. Moreover, employee safety is of great importance to the management of Crepaway and, thus, employees must be trained in first aid and the safety of the environment, such as firefighting. Why? This tells employees that management cares about their wellbeing, which is a motivational factor Questions (Refer to the main points in chapter 1) 1. One activity that managers engage in is human resource (HR) management. How would you analyze the HR activities that Crepaway carries out? (20-25) words 2 lines. 2. From the information you have read, what kind of organizational behavior exists? (25-35) words, 2 lines 3. How does Crepaway manage workforce diversity? (40-45) words, 3 lines. 4. How does the concern for wellbeing motivate employees? (35-40) words, 3 linesExplanation / Answer
1.HR activities that crepaway carries out:
-Equal employment opportunty : Crepaway gives employment opportunities regardless of age,culture,race religion,sex,physical abilities.So this equal employment opportunity encourages all the employees to work with different kind of people in the work place.This also improves their knowledge sharing of different cultures,technologies etc
-Recruitment and training : Crepaway hires employees without any discrimination and gives opportunity for the knowledged ones in his company and trains the employees to enhance productivity
-Employee recognition:He gives financial and non financial incentives,employee of the month award to encourage employees
2. Employee oriented organization behaviour exits in his organization as he cares about the well being of employees and treats them well and encourages them to enhance their performance
3. Crepaway manages work force diversity by hiring employees irrespective of age,race,religion,caste,disability,gender etc.He manages this diversity by providing training to the employees at beginning about his organization culture.He also manages by providing orientation and understand about the employees and trains them accordingly.He also manages them to work in groups to understand eact other
4.Motivation is the main factor that makes the employees to do their work with full enthusiasm and satisfaction.Crepaway cares for the employees and trains them in first aid and fire fighting so that no employee get hurt during their work.This caring nature and the employee oriented behaviour itself motivates the employees to enhance their productivity.He also motivates by giving incentives,awards and recognizing them.This recognition motivates them to improve their performance for future work
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