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From the following imiages 11.1 CASE STUDY Office Space The five members of the

ID: 366059 • Letter: F

Question

From the following imiages
11.1 CASE STUDY Office Space The five members of the Web programming he is going to be. Because he and Martin work tment at a marketing company are beingvery closely on a number of projects, Bradley new space in their building. The feels he should be in the cubicle next to Martin, rather than the one farthest away move came as a big surprise; the head of the company decided to cut costs by leasing less space, and with just a few days' notice, the department was relocated Sanjay is also upset. He is in the middle cubicle with Rosa and Kris on either side of him. Rosa and Kris used to have desks next to each other in the bi and forth with one another while working. Now that they are in the row of cubicles, they still try to chat with one another, but to do so, they The new space is a real change from what the gger space and would banter back programmers are used to. Their old space was a big open room with one wall of floor-to- ceiling windows. Their desks all faced each other,which allowed them to easily talk and collaborate with one another. The new office more or less shout to each other over Sanjay's space. When Martin offers to let him trade places with Bradley as a solution, Sanjay says he doesn't want to give up his window. space has a row of five cubicles along a wallin a long. narrow room. Four of the cubicles have windows; the fifth, which is slightly larger than Martin leaves everyone where they are. He hasn't told them, but he purposely put Sanjay between Rosa and Kris in order to discourage their constant chatting. which he viewed as a time-wasting activity. Martin also felt like the larger cube was the others, is tucked into a windowless corner. hey The cubicle walls are 6 feet tal, and when ft are at their desks workingrogrammers can no longer see one an The team leader, Martin assip ed the cubicles betterfor Bradley because he has more that each programmer has moved into. He put himself in the first cubicle with Rosa, equipment than the other programmers Sanjay,and Kris in the next three cubicles with windows. Bradley was given the larger cubicle During the next two months, the Web programming department starts to experience a lot of tension. Sanjay seems to be in a bad n the corner. mood on a daily basis. When Rosa and Kris start chatting with each other over the cubicles, he asks them loudly, "Will you please just work Bradley is the first to complain. When he sees his new space, he goes to Ma different rtin and asks for a e, one with a window. He argues and stop shouting to each other?" or says een employed there longer than sarcastically. "I'm trying to work here!" As a cubicl the other programmers and should get to choose his cubicle rather than be told where result, either Rosa or Kris will leave her cubicle to walk down to the other's space to chat, Continued)

Explanation / Answer

Conflicts are very much common in workplace but it is better to be avoided because any conflict which is accepted in a negative manner always affects an individual in some way or the other, although conflict is something very much inevitable of human relations. Relationship conflict is an outcome of contrasting personality traits or may also be due to a conflicting attitude. So we can observe that yes, the conflict is a relational conflict but caused intentionally by the assigned person. The employees who are relocated are experiencing the issue because they have been shifted from their zone of comfort which is affecting their actual habitat in workplace and as a result they are having issues affecting them mentally.

This type of relational conflict can be stated as issues of control because in this case the conflict is interpersonal because the expectations of the employees from each other are not at all compatible.

If there is a conflict, a solution is also possible and it has been pointed out by various scholars that effective communication is the key to resolve any conflict and the person in charge of the cubicle allocation should effectively encourage others to provide feedback about the change and be open to all the issues that the team is experiencing. The process of differentiation should be effectively used in order to resolve the conflict, differentiation is the process through which each and every team member communicates the nature and type of conflict they are experiencing with each other and after reaching at a common solution they should reach out to the leader and communicate the matter effectively which may resolve the conflict experienced by them.

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