Research online information, textbooks, and local classes for using the cost man

Question

Research online information, textbooks, and local classes for using the cost management features of Project 2007 or other software tools, including project portfolio management software (e.g., CA Clarity PPM, Primavera, Daptiv PPM, etc.). Also review the project cost management section of Appendix A. Ask three people in different information technology organizations that use project management software if they use the cost management features of the software and in what ways they use them. Write a brief report of what you learned from your research.

Explanation / Answer

ServiceDesk Plus is ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. It comes in three editions and is available in 29 different languages. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Freshdesk is the latest in cloud based support tech that comes with everything you need to track and manage projects. Freshdesk offers an array of features like issue tracking, SLA management, smart automations, SEO ready FAQ section, Knowledge base and customizable Self Service Portals, which helps increase agent productivity and reduce burnout.

Zoho Projects is the project management software from Zoho, a brand that enables 15 million users to work online. Businesses large and small, from every industry use the app to deliver great work on time. Plan your projects, assign tasks, communicate effectively, never miss an important update and view detailed reports on progress. You can add unlimited users on all plans at no extra cost.

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