Effective recruitment and selection Introduction Asda is the UK\'s second larges

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Effective recruitment and selection Introduction Asda is the UK's second largest supermarket. It was founded in 1949 under the name of Associated Dairies and Farm Group but shortened this to Asda in 1965. It is a retailer focused on selling food, clothing, electronics, toys, home furnishings and general merchandise. Asda also offers a range of additional services such as 'Asda Money' financial services. In 1999 Asda became a subsidiary of Walmart, the largest supermarket chain in the world. This enabled Walmart to enter the UK market but also gave Asda access to the full range of expertise of the Walmart company. Walmart curently employs over 2 million colleagues worldwide in 27 countries. In the UK, Asda is one of the largest employers with over 175,000 colleagues working across its many formats. These include a variety of roles in its Superstores, Supermarkets, Home Office, Distribution, George and Asda Living. Asda continues to expand its operations in the UK and recently acquired a number of stores from Netto to increase the number of local Asda Supermarkets Asda wants to be a trusted employer. Its success as a leading retailer is dependent on its trained and engaged colleagues providing excellent customer service and fulfilling the company mission. Asda's philosophy Asda's philosophy is that if your people enjoy working with you your customers will enjoy shopping with you. Consequently it aims for all colleagues to be passionately engaged in supporting each other in a safe family environment of trust and respect. Asda has won numerous awards that recognise its commitment to its colleagues including The Sunday Times Top 100 Best Companies to Work For, The Times Top 100 Graduate Employers and Stonewall Top 100 Employers 2012. Organisational culture At the heart of Asda's success is its organisational culture which has been built over time. This defines how colleagues behave at Asda. It ranges f stakeholders to how they treat each other. Asda's culture of trust pervades all that happens within all elements of Asda's operations. Asda is a company with a conscience, dedicated to doing the right thing for its customers, colleagues and communities. rom how col leagues treat customers and other external Andy Clarke, President and CEO states: Building trust with each other is the most important step to winning the absolute trust of our customers. Asda's beliefs are behind every decision that every colleague within the company makes and help influence the organisation's culture. These are Provide excellent service to our customers; show respect for the individual; strive for excellence act with integrity In 2009 Asda ran a survey to discover what its customers thought about the company. From the results of this survey Asda created its 'customer pledges' outlining what customers should expect to experience from Asda. The success of these pledges led Asda to replicate this with 'colleague pledges'. These were covered in the annual colleague survey in 2013, 'Your Voice', which surveyed every colleague across the business in stores, Home Offices and Distribution. The four colleague pledges demonstrate what Asda is committed to providing for its workforce. These are: Fairness at work; Opportunity for all; Respect for each other; Pride in Asda.

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