Management and Organizational Behavior Answer the questions in essay format. You

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Management and Organizational Behavior

Answer the questions in essay format. Your answer should be of enough depth to demonstrate a growing knowledge of the material and a minimum of 200 words per question.

1. Select one of the options from 1-5 and explain your position regarding the Legal/Ethical Case Study involving the Office of the Tax Collector in Point Pleasant, NJ on page 77 at the end of Chapter 2 of your text.

LEGAL/ETHICAL CHALLENGE What Should Management Do About an Abusive Supervisor? This challenge involves the behavior of Bernadine Pearce. Pearce was the supervisor of Michelle Ruppert, a clerk in the Office of the Tax Collector in the Borough of Point Pleasant, New Jersey. Pearce worked Ruppert ultimately experienced stress and anxiety ment. When she returned to work, Ruppert alleges t the Wall of Shame, a nd took sick leave for medical and psychiatric treat- Pearce relocated her desk so th at the local government for about 40 years. which now contained her name Ruppert filed a lawsuit claiming that her boss and along with the others the office allowed a hostile work environment to exist. She had worked at the office for about three years at Addressing the Challenge the time of the suit The hostility allegedly began on Ruppert's first day at work. Upon arriving, Pearce showed her the "Wall of What would you do if you were the manager responsi- ble for the entire office? 1. Settle the lawsuit and allow Bernadine Pearce to Shame. Placed conspicuously in the main office, it contained a funeral urn with the "ashes of problem em- ployees. Ruppert noted that it resembled "the way Adolf Hitler treated the disabled and the Jews during the Holocaust," with "various nameplates of the em- retire. While Pearce's behavior is bad, she did give the city 40 years of her life 2. According to what we learned about counterproductive behavior, you would settle the lawsuit and fire Pearce. Assuming the ployees who were 'exterminated" or fired by Pearce The lawsuit alleges that Pearce stated "that all per- sonnel of her office should be 'perfect humans,' as she allegations are accurate, Pearce's behavior deserves to be punished believed she was.94 3. Settle the lawsuit and then retire because you allowed this abusive situation to exist. Media reports about the situation allege that Pearce threw papers at Ruppert and called her a 4. Fight the lawsuit. If nothing else, this may help waste of a human being: encouraged Pearce's daugh- you reduce the payment that will be awarded to ter and coworker to give Ruppert the middle finger and referred to Ruppert as a mess up' who should just Ruppert. 5. Invent other options. quit her job."95

Explanation / Answer

If I were the manager of the entire office I would have opted for the first option to address the problem which states that the lawsuit should be settled down and Bernadine Pearce should be allowed to retire because of her behavioural issues although she has given 40 years of her life to the organization but that can not be the reason to tolerate such a behaviour which makes other employees feel humiliated and lower their productivity level as well as hamper the organization image which definitely gets affected when empoyees move out of the organization and discuss the work environment outside the organization.

since such type of leaders create a negative work environment which dips the organizational productivity in long run. This type of behaviour demotivates the employees and at times gives a boost to attrition rate in the organization so after analysing the consequences of such behaviour Pearce should be allowed to retire.

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