The CEO of Tough Mudder believes that teams in his company are not working as ef

Question

The CEO of Tough Mudder believes that teams in his company are not working as effectively as they could, and he is asking you for advice. Provide the best answer to his question.

1. “Our teams in different countries have learned a great deal, so I am putting together an international team to study and share the best practices that have been developed. This team will have people from each continent where we operate. How should I plan to manage this team?”

a. Speak about everyone on the team as though they are the same to help team members feel they are being treated equally. Do not single people out for special recognition.

b. Understand that some people use online technology more than others and cannot be expected to participate as much. Accept that Internet culture often involves “trolling,” or disrespectful disagreement, and do not interfere if this happens.

c. Encourage team members to socialize online by sharing photos and videos. Reach out to people from cultures where proactively sharing ideas is not valued.

d. To promote a sense of privacy, do not monitor online team communications. Keep information that may change frequently to yourself, as sharing it would be confusing.

To manage teams well, managers need to run meetings effectively. Which of the following steps help a meeting go smoothly? Check all that apply.

a. End the meeting with a call to action and follow up soon afterward.

b. Limit attendance to a few people and only invite people who participate a lot.

c. Prepare an agenda ahead of time and establish ground rules.

d. Start on time and state the meeting’s purpose.

According to Jon Katzenbach and Douglas Smith, which of the following characteristics would indicate that you are working on a team rather than in a group? Check all that apply.

A. Sharing leadership among all members

B. Having tasks that are straightforward and can be done alone

C. Creating one collective product

D. Each person creating his or her own individual product

Explanation / Answer

Ans.1

Here, CEO wants his teams which are working globally to share the best practices that was developed. Thus, he should opt for an option which helps to reach out at large. Online medium is the most commonly used for doing such tasks. Thus, employees should be encouraged to use online platforms for this.

Hence, the correct option is C “Encourage team members to socialize online by sharing photos and videos. Reach out to people from cultures where proactively sharing ideas is not valued”

Ans. 2

Meetings forms an important part of the work as it involves reviews, sharing of new ideas and important concerns. Thus, it is important to ensure that meetings should go on effectively. From the start to end proceedings should go on smoothly for which a proper planning and preparations must be done. Relevant persons should be called for the meeting and should not be left in any case.

Hence, among the given options a, c, and d is correct.

Ans. 3

According to Jon Katzenbach and Douglas Smith, characteristics that indicates team work rather than working in a group includes sharing leadership among all members and creating one collective product.

Hence, correct option is a and c.

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