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. Wikipedia Online Link Bookmark Cra refere Chart 3D Models a My Add-ins s Video

ID: 370801 • Letter: #

Question

. Wikipedia Online Link Bookmark Cra refere Chart 3D Models a My Add-ins s Video Media +Screenshot, Links ations Add-ins Module 12 In-class exercise and discussion: Ch13 Queuing ModelsName Haley Dechant 124MMatch eapacity planning criteria with the best fit situations. Criteria Practice IRS: aims to a service level which promises that 90% of the callers will be answered in less than 10 minutes Average customer waiting time Gas station Min. the sum of customer waiting costs and service costs Disneyland: aims to min, average customer soend in aueue Probability of sales lost because of An accounting firm: all the employees use the copy/fax machines in the support center

Explanation / Answer

Ans 1) Av. customer wait-time = Disneyland

Ans 2) Probability of excessive wait-time = IRS

Ans 3) Accounting firm (since cost optimisation is of prime importance)

Ans 4) Gas station (Since inadequate parking space may cause consumers to leave)