Ans: Quality control refers to a process through which a companies makes sure th
ID: 372756 • Letter: A
Question
Ans: Quality control refers to a process through which a companies makes sure that product quality is maintained, improved and manufacturing errors are reduced or removed and abolished. Quality control process needs the companies to create an environment wherein both management and subordinates strive for perfection. Mostly it is achieved by training the personnel, creating benchmarks for product quality, and product tests to check for statistically significant variations.
A critical aspect of quality control is the establishment of well-set controls. These controls helps to standardize production and reactions to quality issues. Part of the quality control system is customer feedback. It is one way of ensuring that higest customer service is offered to customers and there is no room of customer grievances . And even if there is any grievance than there should be a proper control to redress it and further eliminate in totally.Tahts the reason of keeping a grievance redressal forum in many firms and businesses .More so customer feedback helps to take care of any customer's needs and expectations and fulfill them. It is also a mechanism which shows the customer point of view in running business.
Explanation / Answer
As one of the management functions, control is important to maintaining a firm's quality. Discuss how organizations use control systems to maintain or improve quality of either products or processes. How does customer feedback become part of the firm's control systems? As one of the management functions, control is important to maintaining a firm's quality. Discuss how organizations use control systems to maintain or improve quality of either products or processes. How does customer feedback become part of the firm's control systems?Related Questions
drjack9650@gmail.com
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.