Culture is something that is embedded deep in an organization. Its core is the f
ID: 374097 • Letter: C
Question
Culture is something that is embedded deep in an organization. Its core is the fundamental assumptions of an organization. For example, the idea of trustees of the TATA Group is a fundamental assumption. From this, the values emerge. For example, the ethical and employee-friendly business value of TATA. Many try to define ethical and employee-friendly values, but their fundamental assumption may be profit and not trusteeship, and the result will be a less strong culture. This leads to defining the behavioral norms. For example, the way the group nurtured Jamshedpur is part of folklore and the pattern of behavior. In order to give meaning to the pattern of behavior, people have symbols, artifacts, practices, etc and usually, this is referred to as ‘the TATA way’ ,the ‘Infosys’ way etc.But these ‘ways’ as we often describe them, are deeply embedded in the other factors which we discussed above.Togeather ,they form the culture. This is the reason why it is difficult to change the culture.
Structure and method: Giant retail stores like Wal-Mart or Sears, seeking to realize redistributed operations and build culture of decision-making autonomy therefore stores will get near customers and native tastes, may raise company and regional managers to depart stores alone and permit store managers to try and do their own factor. Interference with the stores, it's hoped, can decrease if manager’s area unit asked to butt out and let native selections and actions prevail. However what happens once subsequent major drawback arises? Company or regional managers swoop down on the stores, conveyance centralized solutions. As an alternate, they may modification structure instead. Increasing the span of management for company or regional managers, as an example, would work against involvement within the stores. Giant spans foster decentralization and autonomy at lower levels by creating it harder to actively interpose in an exceedingly larger range of stores' strategy and operations. Activity modification of prime managers will foster activity and culture modification within the stores.
People: Rotate managers with completely different views of competitive conditions or operations. Provide completely different, required skills or capabilities from the surface. New people, ideas, and methods will result in activity and performance changes that, in turn, will have an effect on new ways in which of thinking and culture modification.
Incentives: Randy Tobias once remarked that the culture of the recent AT&T rewarded "getting older." The culture, over time, became stifling and bureaucratic. Appeals to managers to alter and team-building exercises did not work. However CEO Tobias and others after him modified incentives to reward performance, not obtaining older. New individuals were attracted by the new incentives and also the opportunities given and also the culture began to alter. A similar stress on incentives is often seen over the years at J&J, GE, and different corporations. Incentives have an effect on behavior and performance and attract new resources and capabilities, which may result in culture modification.
Changing and implementing Controls: it is important for corporations to extend feedback, value performance, and take remedial action. Stress ought to air tweaking strategy implementation activities to realize desired results. it is vital to be told from performance, together with mistakes, and use the teachings learned to alter incentives, resources, people, ways and processes, and different factors to foster strategic and in operation goals. It is also necessary to carry managers answerable for performance results, a proper mantra of Henry Martin Robert Wood Johnson, Jack Welch, and plenty of others. These actions or emphases can facilitate to form new behaviors, task interactions, and ways in which of thinking which will produce or outline a culture of learning and action.
Explanation / Answer
Identify and briefly discuss four steps that managers can take to change a culture that is out of step with the company's strategy. You can use your own company (optional), or discuss in general. (4+ minimum paragraphs)
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