Training Needs Analysis To understand the development needs throughout the busin
ID: 376348 • Letter: T
Question
Training Needs Analysis To understand the development needs throughout the business, The Training Company (TTC) would like to have a meeting with you (the training manager) to discuss your department training requirements. In order to provide some structure to the session, TTC asks that you complete the attached training analysis form prior to the meeting. Some other items you might want to consult are: Organizational Chart Job Description:s Training Goals for the department Training Goals for the employee's . Competency Reports Other relevant training data Your perspective on training development opportunities, along with the data that you provide, will help TTC better understand your goals and help you decide if training will solve the problem, and, if so, what sort of training will be useful.Explanation / Answer
1; Performance gap: Challenges in the area of understanding the required skill for resources and how to upskill the exisiting resources to the required performance level
2:Ours is a logistics consulting company . Thus we required skill set on operations management, warehouse knowledge, invoice and finance knowledge, Information technology and automation knowledge, transportation functionality knowledge.
3:Client satisfaction is one of the key drivers. Apart from that deliverables on time with quality insights and innobvation in work, reduction in turn around time, productivity in terms of utilisation of time etc.
4:Noit exactly everyone. There are still a lot of gaps
5:Yes there are. We do follow bell curve for our performance and there are employees in almost every department who are not performing as per the requirement level.
6:Cause can be many. Skill set mismatch, inability to adapth with working environment, poor time management, lack of co-ordination with team members, communication incapability etc.
7:Training in the arwa of organisation value, culture, upskill trainings on domain basis, leadership quality training , socialisation training, time management etc.
8: a: Technical training: Yes in the area of logistics optimisation tools, network modelling tools, microsoft office automation tools, visualisation tools etc.
b:Busines skills : Client management training, Business overview training, Understanding market training, leadership training
c:Human skills : Time management, ability to work along with team, conflict management etc.
9: Enhanced productivity, net promotor score from stakeholders should increase,
10: Success is all about developing human resource capability to do more projects, enhancing client base and their satsifaction level, employee empowerment and their satisfaction.
11: Not exactl. It would be good if you could suggest a model and the estimated budget. Ours is a 500+ employee company and we are ready to spend around 500$ per employee for training.
12: Will submit based on request. Company overview is it is a 15 years old company and has customer base around 2000+ and has presence over 12 countries majorly in US.
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