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Training Management An organization recently discovered that some members of its

ID: 3765220 • Letter: T

Question

Training Management

An organization recently discovered that some members of its sales, accounting, and administration teams did not know how to use spreadsheets. Therefore, this organization hired the service of your company to train its team of sales personnel on Microsoft Excel. You are assigned the task of arranging this training.

Create a report in a Microsoft Word document listing details of all the steps you will take to kick off this training. The list should consist of the following major tasks:

Identifying the need for the training

Obtaining president's approval

Program customization

Organizing a kick-off meeting

Note: Like most companies, this company does not have unlimited resources.

Based on your understanding of IT project management, express your views on the following:

What are the criteria used by companies to select the IT projects to be funded?

Why some tasks are considered more important than others? Discuss.

Explanation / Answer

Answer:

Identifying the need for the training

Training is that the method of gaining skills & information to perform an effective activity. Training typically features a sensible focus.

Training is a way of investing money in your business.

Training increases productivity.

Training improves quality.

By giving training we can increase the WORKERS KNOWLEDGE.

The amount of time and resource will be reduced if we they provided with the training.

By giving training we can make employees for HIGHER JOBS.

Obtaining president's approval

Next step is writing a letter to the President to get approval to CONDUCT the training. In the letter you should clearly mention the benefits of the training & cost of the training program. If it possible you can meet the President directly and get the approval.

Program customization

Once you got the approval you must plan to customize the training program. Plan the date and time to give the training. Tell the time and date to Higher Management as well as staff in the company. Then select the persons who are going to provide the training to the employees in the organization. Prepare the training materials and methods to implement the training.

Organizing a kick-off meeting

Conduct the meeting with company employees. Explain the training need and things that are going to be dealt with the training program. Start with introducing the team. Provide the training by giving materials. Explain them. At the end of training get the feedback.

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