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OSCM 3321 Prodaction and Operations Management Final exam Version A 1. Manufactu

ID: 381091 • Letter: O

Question

OSCM 3321 Prodaction and Operations Management Final exam Version A 1. Manufacturing work sent to other cou es is alled A. downsized B. outsourced C. internationalization D. vertical integration E. entrepreneurial ship to Professor Yang's lecture, which is the mecessary and sufficient condition t process to be a service process? A. Service is gencrally prodaced and consumed simultancously B. Service is intangible C. Service is more knowledgo-based than goods D. Reselling is unusual in services goods ofiene have some residual valuc. E. Service requires customer inputs 3. Which of the following correctly describes "apaity A. The machine can pack 500 units on $200 cost B. Each machinc requires two opcratiors C. It takes 2 minutes for each unit to travel through the production system D. For every dollar we spend, we create $1.5 worth of revensc E. The assembly line can prodace 1200 units per day 4. The way to baild greater flexibility in your workers is to do which of the following? A. Provide workers with a broader range of training B. Completcly automate the manufacturing process and use no labors C Keep workers in one function for a long period of time D. Increase working hours E. Never rotate workers from one functional area to the other 5. Productivity can be improved by A increasing inputs whaile holding outputs steady. B. decreasing outputs while holding inputs steady. C increasing inputs and outputs in the same proportion D. decreasing inputs while holding outputs steady. E. none of the above. 6. Which of the following is not a key factor of competitiveness? A. price B. size of warchouse C delivery D after-sale service E. quality

Explanation / Answer

Q1. (B) Outsourced because it is to contract out or to obtain goods or services from other outide firm .

Q2. (E) Services requires customer inputs because servics are tends to be higher customer interaction before and after selling of product .

Q3. (E) The Assembly line can produce 1200 units per day because capacity is the Maximum amount that can be produced.

Q4. ( A) provide workers with broder range of training. since, training helps workers or employees how to manage the workplace with flexibility.