ESSAY 10. Identify and describe three risk identification techniques. 11. W. Edw
ID: 382492 • Letter: E
Question
ESSAY 10. Identify and describe three risk identification techniques. 11. W. Edwards Deming asserted that managers need to understand both serial variation and sequential variation and then work to reduce botlh. 12. W. Edwards Deming argued that managers must understand cause and effect relationships to predict future behavior Joseph Juran is credited for developing the Quality Trilogy that includes quality planning, quality control, and quality improvement 13. Crosby, a well known quality management thought leader, asserts that quality is meeting requirements, not exceeding them. 14. The International Organization for Standardization developed a quality management standard that relies upon several quality management areas including management, resources and realization. 15. 16. Six Sigma is a quality improvement approach that is particularly suited for many service processes that people had previously said were too difficult if not impossible to measure. Which of the following statements is consistent with the ideas that W. Edwards Deming promoted regarding quality management? a. Understanding variation is essential to improving quality b. Statistical concepts rather than behavioral considerations should govern quality 17. improvement efforts. c. A key to quality improvement is to ensure that each part of the system functions d. The burden of quality falls on those that do the work effectively, independent from the others.Explanation / Answer
Answer 17
Answer = A = understanding variation is essential to improve quality.
Explanation
It means the oraganisation need to develop the active consistent plan with variations which encompapasses labour to achieve the quality goals.
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