I have a bachelor degree in computer science but my job is not related to this f
ID: 3868513 • Letter: I
Question
I have a bachelor degree in computer science but my job is not related to this field. I work at United Postal Service as a rural carrier.
I applied for Technical Support Engeneering.
Please, answer to these below 2 questions in one complete paragraph. Please, do not copy and paste, use your own words
Note : Job Title Technical Support Engeneering
aining do you feel have prepared you fort What aspects of your work experience, education ortr position? (Workexperience) his Tell me why you are interested in this position.Explanation / Answer
Technical Support Engineer need qualification of any field Software engineer, Information Technology, knowledge of the operating systems(ex. Windows, Linux, Mac) and technologies, communication skill is really important. According to my experience to get this position if you have three above criteria you will be well and good to go. They just see the knowledge about the technologies and communication acsent etiquette while they are hiring. In training they will teach you to how to get better. Firstly in training they work on your communication skill. After that they teach about troubleshooting and handeling queries related to desktop, server, networking domain, Internet. After training they are assigned to work. The support can be through via mail, phone, chat, web , interactive response. This job is interesting beacause the interation with people (customer), just you need to be calmdown and take their queries and resolve them.
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