When writing a message, you determine audience benefits by analyzing ___________
ID: 387246 • Letter: W
Question
When writing a message, you determine audience benefits by analyzing ____________.
the positive outcomes for you if your readers comply with your request
the positive outcomes for you if your readers do not comply with your request
the positive outcomes for your readers if they comply with your request
the positive outcomes for your readers if they do not comply with your request
When would it be best to avoid using “you” in a communication?
In a polite request
When offering congratulatory comments
When issuing orders
In an informal request
the positive outcomes for you if your readers comply with your request
the positive outcomes for you if your readers do not comply with your request
the positive outcomes for your readers if they comply with your request
the positive outcomes for your readers if they do not comply with your request
Explanation / Answer
1. C. The positive outcomes for your readers if they comply with your requests.
The reason for this is the assumption that the benefit of the viewers is best depicted by analyzing the situation form their point of view and not ours.
2. A. In a polite request
A polite request should avoid the use of direct articles such as you in order to appear polite to the receiver as well as not appearing to have high specificity.
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