In waiting line analysis, increasing the capacity of the server(s) while holding

Question

In waiting line analysis, increasing the capacity of the server(s) while holding all other factors constant will:

increase the time spent per customer

increase the utilization of the server(s)

decrease the length of the waiting line

decrease the arrival rate of customers

not enough information to answer the question

increase the time spent per customer

increase the utilization of the server(s)

decrease the length of the waiting line

decrease the arrival rate of customers

not enough information to answer the question

Explanation / Answer

Decrease the length of the waiting line

When the capacity if the servers involved in the process are increased, the utilization of the same also increases and therefore it actually makes the process more optimized and decrease the waiting time of the customers.

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