QUESTION 14 The specific set of departmental skills, knovwledge, and experience

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QUESTION 14 The specific set of departmental skills, knovwledge, and experience that allows one organization to outperform its rivals is known as the organization's competency o competitive core o edge O strategic QUESTION 15 along and feel comfortable approaching her with questions or concems. ill concludes that April has a(n) O high need for achievement O strong desire to control situations O low level of self-esteem O high need for affiliation QUESTION 16 Selena Jackson is a new manager at a real-estate agency. Forever Homes. The manager she is replacing had a reputation for being extremely conservative He carefully monitored employee progress toward sales laid out strict rules that all employees were expected to follow and emphasized caution in decision making Selena believes the company would benefit from a less conservative management approach What is one step Selena can take to establish an innovatve culture at Forever Homes? O Set clear, easily achievable incremental sales goals and closely watch employees individual progress Award bonuses to employees who demonstrate extraversion Initiate an annual awards banquet that recognizes employees who surpass their sales goals Conduct a survey of employee attitudes, and lay off employees demonstrating poor job satisfaction Be supportive whether employees succeed or fail d. Clos Save Al Answers Suhmit to save and submit. Click Save All Answers to

Explanation / Answer

Answer 14: The specific set of departmental skills, knowledge and experience that allows one organization to outperform its rivals is known as the organization's CORE competency. This is the defition of Core competencies defined by management gurus.

Answer 15: High need for Affiliation: It is based on McClelland's Theory of Needs (Power, Achievement and Affiliation) which says that People who have need for affiliation wants to to maintain social relationships, walk extra mile to build strong relationships withing work groups, wants to be loved & respected by each other, They are strong advocates of collaboration and tries to avoid unexpected situations or rejections. In this question April Snow is showing High need for affiliation.

Answer 16: Set clear, easily achievable incremental sales goals and closely watch employees' individual progress: This is the best option available in order to be little less conservative approach, giving step based goals to team members as it helps to increase a self esteem once the goal is achieved & build a strong desire to achieve more next time so incremental goalscan help the team to achieve big.

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