The customer is very happy with their new ERP system and network. The performanc

Question

The customer is very happy with their new ERP system and network. The performance of the network and user applications exceeded their expectations. The CIO stated he was very happy they went with PostUTech’s custom solution and that the alternative Cloud SaaS service he evaluated just didn’t seem mature enough for their needs. Discuss your thoughts on future Cloud Use for this customer with your team members. •Why is “The Cloud” a hot buzzword? What advantages does it offer ? •What are some of the challenges faced by Cloud technology and why might it not be the right solution for every business? •Give an example of a SaaS cloud provider. Would this be a good option for your customer in the future? Try to use a different example from your team members.

Explanation / Answer

1) Why is “The Cloud” a hot buzzword? What advantages does it offer ?
Wikipedia’s definition of cloud computing is “the delivery of computing and storage capacity as a service to a heterogeneous community of end-recipients.” I look at it as a paradigm shift in the way we architect and build dynamically scalable systems where everything may soon become a service.
CaaS: Compute as a Service.
IaaS: Infrastructure as a Service.
DaaS or DNSaaS: DNS as a Service.
STaaS: Storage as a Service.
PaaS: Platform as a Service.
VaaS: Video as a Service.
EaaS: Everything as a Service.
SaaS: Software as a Service.

Advantages : Less Costs ,24 X 7 Availability, 24 X 7 Availability, Flexibility in Capacity, All over Functioning, Automated Updates on Software, Security, Control on the Documents

2) What are some of the challenges faced by Cloud technology and why might it not be the right solution for every business ?
Cloud technology Challenges :
1. Lack of resources/expertise
2. Security issues : In Cloud are unable to see the exact location where your data is stored or being processed.

3. Cost management and containment : an organization can easily ramp up its processing capabilities without making large investments in new hardware. Businesses can instead access extra processing through pay-as-you go models from public cloud providers.

4. Governance/Control : Proper IT governance should ensure IT assets are implemented and used according to agreed-upon policies and procedures; ensure that these assets are properly controlled and maintained; and ensure that these assets are supporting your organization’s strategy and business goals.

5. Performance : When a business moves to the cloud it becomes dependent on the service providers. This partnership often provides businesses with innovative technologies they wouldn’t otherwise be able to access. On the other hand the performance of the organization’s BI and other cloud based systems is also tied to the performance of the cloud provider when it falters. When your provider is down, you are also down.

6. Segmented usage and adoption : Most organizations did not have a robust cloud adoption strategy in place when they started to move to the cloud. Instead, ad-hoc strategies sprouted, fueled by several components. One of them was the speed of cloud adoption. Another one was the staggered expiration of data centre contracts/equipment, which led to intermittent cloud migration.

3) Give an example of a SaaS cloud provider.Would this be a good option for your customer in the future?
Office 365, Google Apps, Salesforce, Citrix GoToMeeting, Cisco WebEx, Zendesk, Zoho service and Netflix.
Yes definitely this Would be a good option for customer in the future.

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